Jim Wesson aka @hotdogsladies aka Merlin Mann is the customer from hell:

First, and most important, can we do something to make the logo BIGGER and more prominent? I’ve done a quick sketch using the circumference of my coffee cup as a reference guide (see attached) and I’m sure we all agree that the new eagle is much easier to see at about three times the current size (I’m not sure what that is in computer picas). Everyone agrees that the new eagle logo my daughter drew is GORGEOUS, so I really want those feathers to stand out over the “Stool” info scrolling through the eagle’s mouth (beak? bill? not important).

Great fun.